globalization

LESSON PLAN: Diverted to Delhi Documentary & Video Guide

January 11, 2017 // 0 Comments

The synopsis provided by ABC TV Documentary: Diverted to Delhi looks at the Indian call centre phenomenon. It looks at how India, with no tradition of customer service, trains call centre workers to provide quality service to overseas customers. It follows university graduates attending two training courses. The graduates employed by Delhi’s cal centres have to put aside their cultural identity, modify their accent and change their name so they can converse with international customers. Most of the call centre business comes from USA and Britain but Australian interest in India is growing and an Australian training course is up and running, where Indians are introduced to the Australian vernacular courtesy of The Castle on video, It’s only a matter of time before tens of thousands of Indians will be saying “g’day mate” when they answer the phone. [...]

NEWS via psMag: Ironic Gentrification and the Migration of Globalization

March 24, 2014 // 0 Comments

Ironic Gentrification and the Migration of Globalization BY JIM RUSSELL • March 20, 2014 • 2:00 AM Cherry blossom trees in Buffalo, New York, in bloom. (Photo DragonFire1024/Wikimedia Commons) Higher education and health care, two major elements of the new Legacy Economy, are attracting global talent and gentrifying the neighborhoods that surround them, pricing out residents who toil in the local or regional labor market. I link economic globalization to gentrification with migration. Gentrification itself is an indicator of intensifying globalization. The influx of migrants who toil in a global labor market move into a neighborhood and compete with residents who toil in a local or regional labor market. Soon enough, the rent is too damn high. Or, if you like (I do), the wages are too damn low. Both cost for shelter and income impact housing affordability. A conventional measure that captures both variables is percentage of income dedicated to housing. In that light, some [...]

NEWS via CNN: Plugging China’s talent pool

March 20, 2014 // 0 Comments

Plugging China’s talent pool By Zarina Banu for CNN March 20, 2014 — Updated 0603 GMT (1403 HKT) Many are leaving China for reasons like education, food and wealth security and air quality. STORY HIGHLIGHTS China sees 8.5 million mainly middle-class living abroad with less than 10% moving in Paper in China calls exodus “the world’s worst brain drain” Hong Kong (CNN) — “Culture is not the main reason why most Chinese people leave. This is a romantic view. Most people leave China because of practical reasons like education, food and wealth security and air quality.” This is the view of Li Chen, who moved to Hong Kong from the mainland two years ago. A combination of pragmatism and aspiration led the 32-year-old Masters of Journalism student to leave. He said when his wife was offered the chance to relocate to Hong Kong, the timing for the couple was just right. The move allowed Li to pursue his passion for photography and will earn him [...]

NEWS via Saratogian: China worries it’s losing the Pop-Culture Arms Race

March 9, 2014 // 0 Comments

China worries it’s losing the pop-culture arms race By Gu Jinglu and William Wan, The Washington Post POSTED: 03/07/14, 6:14 PM EST | BEIJING — There is no shortage of problems facing China these days: a terrorist attack that recently left 29 people killed and 143 injured; corruption in government; a worrisome slowdown in economic growth. So when the country’s two highest governing bodies met in Beijing this week, what was the burning issue on the delegates’ lips? A South Korean soap opera that has taken the country by storm. To be fair, it’s hard to overstate just how popular this show is these days. After the show’s female lead mentioned “beer and fried chicken” in one episode, it became one of the most invoked phrases online. Restaurants cashed in and started selling beer and fried chicken meals. One pregnant woman from Jiangsu, a province in eastern China, almost had a miscarriage, according to some news reports, after she stayed up too many nights [...]
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